NestKeeper: before reporting a problem
- Confirm the About/version label shows v1.0.4.
- Note whether the scan used one folder, several folders, or Full Scan.
- Record whether the files were on a local disk or removable local drive. Network locations are unsupported.
- Copy the latest summary from
%LOCALAPPDATA%\NestKeeper\Reports\latest-summary.txt. - Do not post screenshots containing personal folder names or an unredacted session export.
Contact product support
Email kreadivworx@proton.me with the app version and a description of the problem. Send only redacted screenshots or reports. Support is handled by a small independent studio; no guaranteed response time is offered.
Release updates are posted at @skillissue_md on X ↗.
Jobbook
Include your app version and the steps that caused the issue. Use fictional customer details and redact names, addresses and financial records. Email kreadivworx@proton.me for help or a 14-day refund request with your order number.
PortalDrop
For pairing, connection, expiry, or Android beta questions, use the dedicated PortalDrop support boundary →. Do not include pairing links, QR codes, private network addresses, or real filenames in a public report.
PromptDeck
For PromptDeck create, edit, copy, search, import, or export issues, use the dedicated PromptDeck support boundary →. Reproduce problems with fictional prompts whenever possible.
What GitHub contains
The public GitHub account contains selected public builds and the Krēˈādiv Worx website. NestKeeper's source code, installer, portable build, private reports, and Cleanup Sessions are not published there.